Terms & Conditions

Terms and Conditions

I. Introduction

Welcome to comfyfirst.com by Comfy First. Please read our Terms of Use Agreement before placing an order as this Agreement between Comfy First ("Comfy First" or "we") and each user ("you" or "user") will constitute the basis upon which you use this site. All orders accepted by us shall be subject to this Agreement. If you choose to proceed to use this Website ("comfyfirst.com" or "Website"), then you are agreeing or consenting to this Agreement. If you do not agree, then please do not proceed with your order.


II. Privacy Policy

Your privacy matters to us. We will never give, lease, sell or otherwise disclose your personal information. Any information you enter through any transactions or orders through Comfy First and comfyfirst.com will be held with the utmost care.

Resale or Disclosure of Information to Third Parties

Comfy First does not sell, rent, loan, trade, or lease any personal information collected by our website, including contact forms, download requests or email lists. By accessing our Website, you are deemed to have read and be bound by the Privacy Policy as well as these Terms and Conditions.


III. Amendments

Comfy First reserves all rights to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon being published on the Website. Your continued use of this Website following such amendments will represent an agreement by you to be bound by the Terms and Conditions as amended. Such amendments may include replacing these Terms and Conditions with entirely new Terms and Conditions.


IV. Content

While Comfy First endeavours to take all reasonable and appropriate care in the preparation of the content on the Website and has no reason to believe that any information on this Website is inaccurate, Comfy First does not warrant the accuracy, adequacy, or completeness or such information or that such information is error-free. Comfy First does not undertake to keep the Website updated; Comfy First does not accept liability for any loss or damage which may result either directly or indirectly from reliance by you upon the accuracy or currency of information contained on the Website including without limitation where such loss or damage is a result of or contributed to by the negligence of Comfy First.


V. Order Acceptance

Please note that there may be certain or some orders that we are unable to accept and must cancel, even after accepting your order. We reserve the absolute right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or material restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled by us after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge. Comfy First strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product material that is considered restricted or prohibited by any law in Singapore or any country or territory abroad.

After your order is confirmed and you wish to cancel it, and if payment has not been made, and it has yet to be despatched, please contact us urgently to do so.

If payment has been made but the order has yet to be despatched, a 5% processing fee will be charged before the refund can be made.

If payment has been made and the order has been despatched, a 5% processing fee on top of return shipping costs will be levied before the refund can be made.


VI. Returns and Refunds Policy

We are confident that you will be 100% satisfied with your purchase. However, if for some reason you are not, we offer a 14-day money back guarantee on unopened and untampered products. You must notify us within 7 days of goods receipt and the unopened and untampered product must reach us within a 14-day period from goods receipt for us to process a full refund minus shipping costs. If it is due to manufacturer's defects or wrong order (size or model) delivered, we will exchange or refund the entire amount and absorb the incurred charges.

We reserve the right to void this money-back guarantee if the product has been found to be tampered with or damaged due to negligence on the customer's part after the product has been delivered and not due to manufacturer's defect.


VII. Linked Websites and Third Party Information

The Website may contain links to other websites ("Linked Websites"). Those links are provided for convenience only and may not remain current or maintained. Comfy First is not responsible for the content or privacy practices associated with linked websites.

Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by use of the owners or operators of those Linked Websites, or of any information, graphics, materials, products, or services referred to or contained on those Linked Websites including further links contained on those Linked Websites, unless and to the extent stipulated to the contrary.

Our Website may contain information which is obtained from Third Parties and which those Third Parties or Comfy First may post on the Website from time to time. Such information is provided for convenience only and Comfy First does not necessarily endorse the products or services referred to in the information.


VII. Links

Comfy First requires that you obtain the prior written approval of Comfy First before providing any link to the Website.

Where such approval is given, you further agree that you will not use any logo, trademark or other proprietary graphic as part of such link without the express prior approval of Comfy First.


VIII. Accessing

You must take your own precautions to ensure that the process which you employ for accessing the Website, and/or downloading any information from the Website, does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system, telecommunications equipment or other property. Comfy First does not accept responsibility for any interference or damage to your computer system or telecommunication equipment which may arise in connection with your use of the Internet Sites or any linked website.


X. Exclusion of Warranty

To the fullest extent permitted by law, in relation to your access and use of the Website any condition or warranty either express or which would otherwise be implied by law into these Terms and Conditions is hereby excluded. Comfy First further notes that the information accessed through the Website is to inform you of Comfy First's range of products and their use. Comfy First does not engage in offering professional medical or health advice. The information accessed through the Internet Sites is not intended to be complete or diagnose or treat a health problem or disease. If you suspect you have a health problem please consult your health care professional.


XI. Exclusion of Liability

Under no circumstances will Comfy First, its employees or its agents be liable to you in contract, tort, equity, statute, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you or by any other third party, whether direct or consequential (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortuous or other claims or proceedings made by or brought against you which relate in any way to your access and use of the Website or in respect of any failure or omission on the part of Comfy First to comply with its obligations as set out in these Terms and Conditions in respect of your access and use of the Website.


XII. Limitation of Liability

In the event that any limitation or provision contained in these Terms and Conditions is held to be invalid or unenforceable for any reason and Comfy First becomes liable for any loss or damage that would otherwise have been excluded, Comfy First's maximum liability in contract, tort, equity, statue, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of your access and use of the Website is to be limited to $50 in Singapore currency.


XIII. Disputes

In the event of any problem with the Internet Site or any content, you agree that your sole remedy is to cease using the relevant Internet Site.


XIV. Failure to Comply

Comfy First accepts no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond its reasonable control.


XV. Waiver

If Comfy First waives any rights available to it under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.


XVI. Severability

If any of these Terms and Conditions is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in force.


XVII. Breach

In the case of a breach of these Terms and Conditions by you or any other person, Comfy First is free to decide whether it wishes to take action for such breach, and if so when and how. Comfy First will not be prevented by passage of time or any other matter, from exercising its rights.


XVIII. No Assignment

You may not assign any of your rights or obligations pursuant to these Terms and Conditions.


XIX. Copyright

All Comfy First's content on the Website is protected. Comfy First is either the owner or licensee of all rights to such content. All such rights are reserved.


Disclaimer

This Website is to inform you of our range of products and their use. Comfy First do not engage in offering professional medical or health advice. The information accessed through the Internet Sites is not intended to be complete or to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem, please consult your doctor or health advisor.


Member responsibility

By registering as a member you agree to automatically subscribe to the comfyfirst.com and Comfy First's newsletter subscription list.


We value your privacy! We will never give, lease, sell or otherwise disclose your personal information. Resale or Disclosure of Information to Third Parties Comfy First does not sell, rent, loan, trade, or lease any personal information collected by our website, including contact forms, download requests or email lists. By accessing the Internet Sites you are deemed to have read and agree to be bound by the Privacy Policy as well as these Terms and Conditions.